Jurisdiction Rules and Account Scope
Our legal notice explains who may open and keep an account, what we may verify, and when a withdrawal check can pause the flow until details match. Access depends on local law and is available only where local law permits, so the wording on this page
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always sits under the rule that applies in your region. If the law changes, we update the wording and use the current version for your account. Where a payment rail appears in the wallet, DANA, OVO, GoPay and QRIS are the local rails we use as
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context for matching names and records. If you see a mismatch, our team can ask for the same field again, correct it, or hold the request until the record is clear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.